End User Licence Agreement

This agreement is between Cat Business Software (“we”) and the business that has been given access to the software (“you”). By signing in you accept it.

The licence

We grant you a non-exclusive, non-transferable licence to use the software to run your own pet-sitting business for as long as your account is active and paid for. You may let your staff and your clients sign in to the parts of it intended for them. You may not resell it, copy it, reverse-engineer it or use it to run another business’s bookings.

Your account and your data

You are responsible for the accuracy of what you enter and for keeping your sign-in details private. The information you and your staff and clients enter remains yours; we process it only to provide the software, as described in our Privacy Policy. You may export your records at any time from within the software.

Fees and cancellation

The software is paid for monthly, in advance, and each payment covers the month ahead. You may cancel at any time and your access continues to the end of the month you have paid for. Payments are not refunded in whole or in part if you cancel part-way through a month.

Connected services

The software can connect to third-party services you choose, such as QuickBooks Online and Stripe. Those services have their own terms, which you accept separately with them. We are not responsible for their availability or for changes they make. You may disconnect them at any time.

Availability and support

We aim to keep the software available at all times but do not guarantee it, and we may take it offline briefly to update it. Support is by email at contact@catbusinesssoftware.com.

Liability

The software is provided as a tool for running your business; decisions about bookings, prices, pay and invoices remain yours. To the extent the law allows, we are not liable for loss of profit or indirect loss arising from its use, and our total liability in any year is limited to the fees you paid us in that year. Nothing here limits liability that cannot be limited by law.

Ending the agreement

You may stop using the software at any time. We may suspend or end your access if you break this agreement or stop paying, after giving you reasonable notice where the law requires it. After the account closes your data is deleted as described in the Privacy Policy.

Law

This agreement is governed by the law of England and Wales.